Kaley Azambuja
About Kaley Azambuja
Kaley Azambuja is a Senior Customer Success Manager at SourceDay, where she has worked since 2020, focusing on supplier collaboration and data analysis. She has a background in information technology recruitment and account coordination, with a degree in Supply Chain Management from the University of Tennessee, Knoxville.
Work at SourceDay
Kaley Azambuja has been a Customer Success Manager at SourceDay since 2020. In this role, she has focused on enhancing customer satisfaction and fostering collaboration between suppliers and clients. In 2022, she advanced to the position of Senior Customer Success Manager, continuing her work in this capacity from Los Angeles, California. Her responsibilities include automating supplier purchase order changes and improving supplier collaboration, which are essential for customer success in the SaaS industry.
Previous Experience at Insight Global
Prior to her tenure at SourceDay, Kaley Azambuja worked at Insight Global in various roles. She began as an Account Coordinator from 2017 to 2018 in the Greater Nashville Area, followed by a position as an Information Technology Recruiter for eight months in 2016. She then served as a National Account Coordinator from 2018 to 2020 in the Austin, Texas Area. Her experience at Insight Global contributed to her skills in business development and relationship building within the staffing and professional services sector.
Education and Expertise
Kaley Azambuja studied at the University of Tennessee, Knoxville, where she earned a Bachelor of Science degree in Logistics, Materials, and Supply Chain Management. Her education spanned from 2011 to 2015 and included a focus on Supply Chain Management and Human Resource Management. This academic background provides her with a solid foundation for her work in customer success and supplier collaboration.
Skills in Data Analysis and Portfolio Management
Kaley Azambuja possesses expertise in data and trend analysis, which are vital for managing customer success in the SaaS startup environment. She is experienced in using Microsoft Excel for portfolio management and sales tasks. Her analytical skills support her ability to enhance customer relationships and drive successful outcomes.
Advocacy for Collaboration and Positivity
Kaley Azambuja advocates for the importance of collaboration and maintaining a positive attitude in professional settings. This approach is reflected in her work, where she emphasizes teamwork and effective communication to achieve customer success and foster strong relationships.