Lindsey Hagen
About Lindsey Hagen
Lindsey Hagen is a Customer Success Manager with over 15 years of experience in technology services and higher education administration. She has held various roles, including Enrollment Advisor and Product Training Specialist, and has a strong background in team development and client relations.
Current Role at SourceDay
Lindsey Hagen currently serves as a Customer Success Manager at SourceDay, a position she has held since 2024. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her responsibilities include managing client relationships and providing support to optimize the use of SourceDay's solutions.
Previous Experience at SourceDay
Before her current role, Lindsey worked at SourceDay as a Product Training Specialist from 2022 to 2024. In this capacity, she was responsible for developing and delivering training programs to clients, ensuring they understood the product features and functionalities. This position built on her extensive background in client relations.
Career Background in Higher Education
Lindsey has a significant background in higher education, having worked as an Enrollment Advisor at the University of St. Augustine for Health Sciences from 2017 to 2022. Prior to that, she served as a Career Development and Special Needs Advisor at Coastal Bend College from 2010 to 2014. These roles contributed to her expertise in career counseling and student support.
Educational Qualifications
Lindsey Hagen holds a Master of Arts in College Student Counseling and Personnel Services from Bowling Green State University, which she earned from 2006 to 2008. Additionally, she obtained a Bachelor of Arts in Psychology from St. Edward's University, completing her studies from 2002 to 2006. These educational credentials support her professional focus on student development and counseling.
Professional Skills and Expertise
With over 15 years of experience across technology services and higher education administration, Lindsey has developed a strong skill set in event management, team development, and client relations. She is recognized for her ability to make clear decisions under pressure and thrives in fast-paced environments, which enhances her effectiveness in customer success roles.