Tyler Horton
About Tyler Horton
Tyler Horton is a Solutions Engineer currently working at SourceDay in Austin, Texas. He has a diverse background in client support and technical roles, with previous experience at SAP Concur and SAP Fieldglass, as well as a strong educational foundation in Management Information Systems.
Work at SourceDay
Tyler Horton currently serves as a Solutions Engineer at SourceDay, a position he has held since 2022. In this role, he applies his strong foundation in management and technical skills to develop and implement solutions for clients. Prior to this, he worked as an Implementation Manager at SourceDay starting in 2021, where he focused on managing projects and ensuring successful client onboarding. His experience at SourceDay emphasizes his ability to communicate complex solutions effectively, leveraging his strong public speaking skills.
Previous Experience at SAP Concur
Tyler Horton has extensive experience at SAP Concur, where he held multiple positions. He began as a Helpdesk Technician in 2015 and progressed to Client Support Analyst I from 2018 to 2019, followed by Client Support Analyst II in 2019 and Client Support Analyst III in 2021. His roles involved providing client support and troubleshooting issues, enhancing his problem-solving skills. His tenure at SAP Concur provided him with a solid understanding of client needs and software solutions.
Educational Background
Tyler Horton studied Management Information Systems at the University of Arizona, earning a Bachelor of Science (BS) degree from 2013 to 2017. He also attended Bellevue College, where he studied Pre-Business and completed a Bachelor of Science (BS) degree in 2013. His educational background has equipped him with essential management skills and technical knowledge, which are critical in his current role as a Solutions Engineer.
Technical Skills and Expertise
Tyler Horton possesses expertise in Adobe Design Programs, which complements his technical skills in the software industry. His strong foundation in management, combined with his technical abilities, enables him to effectively address client needs and implement solutions. His background in team building further supports his capacity to manage projects and collaborate with teams to achieve successful outcomes.
Early Career Experience
Tyler Horton began his career with various roles that provided foundational experience in customer service and support. He worked as a Sales Intern at Kimberly-Clark in 2014 and as a Compliance Intern at Concur from 2016 to 2017. Additionally, he served as an Application Specialist at SAP Fieldglass from 2017 to 2018. These early roles contributed to his understanding of client relations and operational processes.