Haley De Fronzo Rivera
About Haley De Fronzo Rivera
Haley De Fronzo Rivera is a Deposit Operations Associate I at Southern First Bank, where she has worked since 2023. With a background in various roles within the banking and service industries, she is recognized for her strong multitasking abilities and commitment to personal and organizational growth.
Current Role at Southern First Bank
Haley De Fronzo Rivera currently serves as a Deposit Operations Associate I at Southern First Bank, a position she has held since 2023. In this role, she is responsible for managing deposit operations, ensuring accuracy and efficiency in banking transactions. Her strong multitasking abilities and attention to detail contribute to the operational efficiency of the bank.
Previous Experience in Banking
Before her current position, Haley worked at Southern First Bank as a Client Experience Banker from 2020 to 2023. In this capacity, she focused on enhancing customer experiences and providing support for banking services. Her previous roles in banking include working as a Bank Teller at Greenville Federal Credit Union from 2019 to 2020, where she handled customer transactions and inquiries.
Educational Background
Haley De Fronzo Rivera graduated from Woodmont High School with a High School Diploma in 2010. She furthered her education at Greenville Technical College, where she studied Marketing and earned an Associate's degree from 2015 to 2017. Her educational background supports her roles in customer service and banking operations.
Experience in Customer Service and Operations
Haley has extensive experience in customer service and operations, having worked in various roles prior to her banking career. She served as a Server and Lead Front-Of-House Trainer at Cheddar's Casual Cafe from 2011 to 2016, and as a Server at P.F. Chang's China Bistro Inc. from 2016 to 2017. Additionally, she worked at Harbor Inn Seafood as a Server from 2008 to 2013. These positions helped her develop strong interpersonal skills and operational knowledge.
Skills and Professional Attributes
Haley is recognized for her strong proficiency in Microsoft Office programs and other banking industry systems. She is known for being a motivated team player who is open to feedback, contributing to both personal and organizational growth. Her experience in cross-training within the workplace has further enhanced her ability to maximize efficiency.