Alexus Hardy
About Alexus Hardy
Alexus Hardy is a Customer Experience Coordinator at Spanx, where she has worked since 2020. She holds a Bachelor of Business Administration in Marketing from Sam Houston State University and a Master of Arts in Luxury and Fashion Management from Savannah College of Art and Design.
Current Role at Spanx
Alexus Hardy serves as a Customer Experience Coordinator at Spanx, a position she has held since 2020. In this role, she focuses on enhancing customer interactions and ensuring satisfaction. Her responsibilities include managing customer inquiries and feedback, implementing strategies to improve service delivery, and collaborating with various departments to align customer experience with company goals. Her work contributes to Spanx's reputation for quality customer service in the fashion industry.
Educational Background
Alexus Hardy has a solid educational foundation in business and fashion management. She earned a Bachelor of Business Administration (BBA) in Marketing from Sam Houston State University, where she studied from 2015 to 2019. Following her undergraduate studies, she pursued a Master of Arts (MA) in Luxury and Fashion Management at Savannah College of Art and Design, completing her degree in 2020. Additionally, she attended Panola College for one year from 2013 to 2014.
Previous Work Experience
Before her current role at Spanx, Alexus Hardy gained diverse experience in customer service and marketing. She worked as a Management Intern at Dillard's Inc. for two months in 2019 and served as a Sales Associate at the same company for six months. Additionally, she held a position as a Sales Associate at Palais Royal from 2016 to 2017. Her early career also includes roles at Sam Houston State University, where she worked as a Student Assistant and Student Lead in the Undergraduate Admissions Office.
Skills and Expertise
Alexus Hardy possesses a range of skills that enhance her effectiveness in customer experience roles. Her expertise includes direct marketing, digital content creation, event planning, and customer service. She also demonstrates leadership capabilities, which are essential in coordinating customer experience initiatives. These skills are supported by her academic background and practical experience in the fashion and retail sectors.
Internship Experience
Alexus Hardy has completed several internships that have contributed to her professional development. Notably, she participated in a SCADpro-sponsored course at the Georgia World Congress Center Authority for two months in 2019. Additionally, she interned as a Marketing Associate at MAG-City Marketing for two months in 2018. These experiences provided her with valuable insights into marketing strategies and customer engagement.