Naomi Flipse
About Naomi Flipse
Naomi Flipse is a Manager of Customer Success at Splashtop Inc., with a background in customer success and marketing across various companies. She has extensive experience in stakeholder management and account expansion, having held positions in organizations such as Speakap and Endouble.com.
Current Role at Splashtop
Naomi Flipse currently serves as the Manager of Customer Success at Splashtop Inc., a position she has held since 2022. In this role, she operates in a hybrid work environment and focuses on enhancing customer satisfaction and success. Her responsibilities include overseeing customer engagement strategies and ensuring that clients receive the necessary support to maximize their use of Splashtop's products.
Previous Experience at Splashtop
Prior to her current role, Naomi worked at Splashtop Inc. as the Customer Success Manager for the EMEA region from 2020 to 2022. During her tenure in Amsterdam, she was responsible for managing customer relationships and driving success initiatives across Europe, the Middle East, and Africa.
Career Background in Customer Success
Naomi has extensive experience in customer success management. Before her time at Splashtop, she held the position of Director of Customer Success at Speakap from 2018 to 2020. She initially joined Speakap as a Customer Success Manager for a brief period in 2018. Additionally, she worked at Endouble.com as a Customer Success Manager from 2017 to 2018 and as a Product Owner from 2015 to 2016.
Marketing and Communication Experience
Naomi's career also includes roles in marketing and communication. She worked as a Freelance Online Marketing Specialist for New Balance from 2010 to 2014. Earlier in her career, she served as the International Marketing & Communication Coordinator at Handicare Stairlifts B.V. from 2004 to 2006 and as the DM Catalogue Coordinator for Ahrend Office Products bv from 2000 to 2004.
Education and Expertise
Naomi studied International Marketing Management at Inholland University of Applied Sciences. She possesses expertise in senior stakeholder management and account expansion, along with a strong ability to manage complex and multilevel change projects in fast-paced SaaS environments. Her trusted can-do mentality and eagerness to learn contribute to her effectiveness in her roles.