Robyn Criswell
About Robyn Criswell
Robyn Criswell is a Telecommunications Avaya Engineer II currently employed at Avaya in Durham, North Carolina, where she has worked since 2018. She has over 20 years of experience in telecommunications, having held various roles at companies including Knowledge Universe Technologies and Ibex Global.
Work at Spoken Communications
Robyn Criswell has been employed at Spoken Communications since 2011, serving as a Telecommunications Avaya Engineer II. In this role, Criswell focuses on managing and optimizing telecommunications systems, specifically those related to Avaya technologies. With over a decade of experience at Spoken, Criswell has contributed to various projects aimed at enhancing communication solutions for clients.
Current Role at Avaya
Criswell currently holds the position of Avaya Telecommunications Engineer II and IT Operations Analyst II at Avaya, where she has worked since 2018. In this capacity, she is responsible for overseeing telecommunications infrastructure and ensuring operational efficiency. Her role involves troubleshooting, system maintenance, and implementing improvements to enhance service delivery.
Previous Experience at Knowledge Universe Technologies
Before joining Avaya, Robyn Criswell worked at Knowledge Universe Technologies from 2008 to 2011. During her tenure, she held the positions of Telecommunications Technician II and Telecommunications Analyst II. In these roles, she was involved in the installation, maintenance, and support of telecommunications systems, contributing to the overall effectiveness of the organization’s communication capabilities.
Career at Ibex | Global
Robyn Criswell began her career at Ibex | Global, where she worked from 2000 to 2008 as an IT Telecommunications and Desktop Administrator. Over the course of eight years, she managed telecommunications systems and provided desktop support, gaining valuable experience in IT operations and telecommunications management.
Professional Background
Robyn Criswell has a robust professional background in telecommunications and IT operations. With over 20 years of experience in the industry, she has developed expertise in managing telecommunications systems, troubleshooting technical issues, and optimizing IT operations. Her career trajectory reflects a commitment to enhancing communication technologies across various organizations.