Jennifer Spanos
About Jennifer Spanos
Jennifer Spanos is a Senior Manager of Business Operations and Strategy at Spoonflower, where she has worked since 2022. She holds a Bachelor of Arts in Art History and a Bachelor of Science in Fashion Merchandising, as well as a Master's degree in User Experience Design from Kent State University.
Work at Spoonflower
Jennifer Spanos has been employed at Spoonflower since 2019, holding various roles that have contributed to her expertise in business operations and strategy. She currently serves as the Senior Manager of Business Operations & Strategy, a position she has held since 2022. Prior to this role, she worked as a Customer Service Manager from 2020 to 2022 and as a Customer Service Team Lead from 2019 to 2020. Additionally, she served as the Operations/Sustainability Chair from 2015 to 2017 and as a Customer Service Advocate from 2017 to 2019. Her extensive experience at Spoonflower highlights her commitment to the company and her development within the digital printing textile industry.
Education and Expertise
Jennifer Spanos holds a Bachelor of Arts in Art History and a Bachelor of Science in Fashion Merchandising, both obtained from Kent State University between 2009 and 2013. She further advanced her education by earning a Master’s Degree in User Experience Design from the same institution from 2017 to 2019. Her academic background provides her with a strong foundation in branding, sustainability, and user behavior, which are key areas of interest in her professional career.
Background
Based in Durham, North Carolina, Jennifer Spanos has built a career in the digital printing textile industry. Her early work experience includes roles at Lilla P as a Retail Associate and Showroom Intern in 2012, as well as a Retail Associate at Anthropologie from 2013 to 2014. These positions contributed to her understanding of retail operations and customer service, which she later applied in her roles at Spoonflower.
Career Progression
Jennifer Spanos has demonstrated significant career progression since joining Spoonflower. Starting as a Customer Service Team Lead, she quickly advanced to Customer Service Manager and then to Senior Manager of Business Operations & Strategy. Her involvement in various roles, including Operations/Sustainability Chair, showcases her ability to adapt and grow within the organization while focusing on operational efficiency and customer satisfaction.