Nikhil Verghese
About Nikhil Verghese
Nikhil Verghese is a Customer Success Manager at SpotDraft, where he has worked since 2024. He has a background in account management and business development, with experience in various roles across multiple organizations in India.
Work at SpotDraft
Nikhil Verghese has been serving as a Customer Success Manager at SpotDraft since 2024. In this role, he focuses on enhancing customer satisfaction and retention through effective relationship management and consultative selling. His position is hybrid, allowing him to work both remotely and on-site in India. His responsibilities include addressing client needs and ensuring that the solutions provided align with their business objectives.
Previous Experience
Before joining SpotDraft, Nikhil worked at HackerEarth as an Account Manager from 2022 to 2023. He also held multiple positions at iimjobs.com, including Business Manager Corporate Sales, New Client Acquisition - Manager, and Area Sales Manager, contributing to various aspects of corporate sales from 2019 to 2022. Additionally, he gained experience as a Marketing Intern at Turner Broadcasting System, where he worked with brands like POGO and Cartoon Network in 2015.
Education and Expertise
Nikhil Verghese holds a Master of Business Administration (MBA) with a major in Marketing and a minor in International Business from Symbiosis Institute of Management Studies, completed between 2014 and 2016. He also earned a Bachelor of Commerce (BCom) in Marketing from St Joseph's College of Commerce from 2010 to 2013. His expertise lies in scaling businesses through value-based selling and building relationships with C-level executives.
Career Development
Nikhil's career began at Bajaj Allianz Life Insurance Co. Ltd. as a Branch Manager from 2016 to 2017. He then transitioned to a Business Development Consultant role at Automoto Service Re-Engineered in 2018. His diverse experiences across various industries have equipped him with a strong skill set in client relationship management and problem-solving in client-facing roles.