Shriyan Mattoo

Customer Success Associate @ SpotDraft

About Shriyan Mattoo

Shriyan Mattoo is a Customer Success Associate at SpotDraft, where he has worked since 2021. He holds an MBA from IBS Hyderabad and has previous experience in digital marketing and hospitality management.

Current Role at SpotDraft

Shriyan Mattoo serves as a Customer Success Associate at SpotDraft. In this role, he focuses on ensuring customer satisfaction and facilitating effective communication between clients and the company. His responsibilities include addressing customer inquiries, providing support, and helping clients maximize the value of SpotDraft's services. He has been with the company since 2021.

Previous Experience at TechBliss Solutions

Prior to his current position, Shriyan Mattoo worked as a Digital Marketing Intern at TechBliss Solutions in 2021. During his two-month internship, he gained experience in various aspects of digital marketing, contributing to projects aimed at enhancing the company's online presence and engagement.

Educational Background

Shriyan Mattoo completed his Master of Business Administration (MBA) at IBS Hyderabad from 2020 to 2022. He also holds a Bachelor of Science in Hospitality Administration/Management from the Institute of Hotel Management Delhi, where he studied from 2015 to 2018. Earlier, he attended Somerville School in Noida, completing his high school education from 2000 to 2014.

Experience in Hospitality Industry

Shriyan Mattoo has experience in the hospitality sector, having worked as an Industrial Trainee at Sheraton Hotels & Resorts in 2016. This three-month role in the New Delhi Area provided him with practical insights into hotel operations and customer service within a leading global hospitality brand.

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