Alicia Martin
About Alicia Martin
Alicia Martin is a Sales Training Coordinator at Spring Venture Group, where she has worked since 2020. She has previous experience in training and customer service roles at companies such as Amazon and Freightquote.
Current Role at Spring Venture Group
Alicia Martin serves as a Sales Training Coordinator at Spring Venture Group, a position she has held since 2020. In this role, she is responsible for developing and implementing training programs aimed at enhancing the sales team's skills and performance. Her work focuses on creating effective training materials and facilitating sessions that align with the company's sales objectives. She operates from Kansas City, Missouri, contributing to the organization's growth and success.
Previous Experience in Sales and Training
Alicia Martin has a diverse background in sales and training roles. Prior to her current position, she worked at Freightquote as a Disputes Representative and Customer Service Representative from 2019 to 2020. She also held the position of Training Coordinator at S&S Activewear for three months in 2018. Additionally, she served as a Trainer at Amazon for one year from 2017 to 2018. These roles provided her with valuable experience in customer service and training methodologies.
Educational Background
Alicia Martin earned her Bachelor's degree in American/United States Studies/Civilization from the University of Kansas, where she studied from 2014 to 2017. Following her undergraduate studies, she pursued a Master's degree in Adult and Continuing Education and Teaching at St. Mary's University, completing her studies from 2019 to 2021. Her educational background supports her expertise in training and development.
Professional Development and Skills
Throughout her career, Alicia Martin has developed a range of skills relevant to sales training and customer service. Her experience in various roles has equipped her with strong communication and instructional skills, essential for effective training delivery. She has a proven ability to create engaging training programs that cater to diverse learning styles, contributing to the professional development of sales personnel.