Rodney Roberts
About Rodney Roberts
Rodney Roberts works in Information Technology Service Desk and specializes in identifying deficiencies in operational procedures. He has expertise in Active Directory management and is skilled in Microsoft Excel, PowerPoint, Jira, and Confluence.
Work at Spring Venture Group
Rodney Roberts holds a position in the Information Technology Service Desk at Spring Venture Group. In this role, he applies his expertise in technology support to enhance operational efficiency. His responsibilities include addressing user issues and ensuring smooth IT operations within the organization.
Education and Expertise
Rodney Roberts possesses a strong skill set in various IT-related areas. He is proficient in Active Directory management, which is essential for managing user accounts and permissions in a networked environment. Additionally, he has expertise in using Jira and Confluence, which are critical tools for project management and collaboration.
Background
Rodney Roberts has a background in technology support, particularly within high-growth companies. Prior to his current role, he worked as a Retail Operations Auditor at Wireless Lifestyle from 2018 to 2021 in Overland Park, Kansas. This experience provided him with insights into operational procedures and the ability to identify deficiencies.
Technical Skills
Rodney Roberts has developed proficient skills in Microsoft Excel and PowerPoint, which are widely used for data analysis and presentations. His ability to leverage these tools enhances his effectiveness in reporting and communicating technical information.