Shaun Hagen
About Shaun Hagen
Shaun Hagen is a Service Desk Specialist III currently employed at Spring Venture Group in Kansas City, Missouri. He has a background in web development and computer information systems, with previous roles in service desk support and logistics.
Current Role at Spring Venture Group
Shaun Hagen currently holds the position of Service Desk Specialist III at Spring Venture Group. He has been in this role since 2020, contributing to the company's operations in the Kansas City, Missouri Area. His responsibilities likely include providing technical support, troubleshooting issues, and ensuring efficient service desk operations.
Previous Experience at Spring Venture Group
Shaun Hagen has a history of working at Spring Venture Group, where he progressed through several roles. He started as a Service Desk Intern for seven months in 2017, followed by a two-year tenure as Service Desk Specialist I from 2017 to 2019. He then advanced to Service Desk Tier II for 11 months before assuming his current position.
Educational Background
Shaun Hagen studied at Davenport University, where he earned a Bachelor's degree in Computer and Information Systems with a specialty in Web/Mobile applications from 2016 to 2021. Additionally, he attended Zero To Mastery Academy, completing a course in Web Development in 2020, which lasted for 11 months.
Prior Work Experience at UPS
Before his career at Spring Venture Group, Shaun Hagen worked at UPS in various roles. He served as an Unloader/Loader from 2014 to 2016 for two years in Grand Rapids, Michigan. He later took on the role of Operations Supervisor for seven months in 2016, where he likely managed logistics and operations within the facility.