Alistair Johnston
About Alistair Johnston
Alistair Johnston is a Senior Customer Success Manager with extensive experience in enhancing large-scale eCommerce projects. He has held various roles in customer success and project management across multiple companies, including Spryker and Digitas Pixelpark.
Current Role at Spryker
Alistair Johnston serves as a Senior Customer Success Manager at Spryker, a position he has held since 2023. In this role, he focuses on building trusted relationships with customers and supports Strategic and Enterprise clients in developing their eCommerce solutions. His experience in enhancing large-scale eCommerce projects contributes to his effectiveness in this position.
Previous Experience at Spryker
Prior to his current role, Alistair Johnston worked at Spryker as a Customer Success Manager from 2022 to 2023. During his 11 months in this position, he was involved in customer engagement and project management, further establishing his expertise in the eCommerce sector.
Professional Background
Alistair Johnston has a diverse professional background in the eCommerce and technology sectors. He worked at Digitas Pixelpark as Client Delivery Lead E-Commerce and Senior Product Owner from 2020 to 2022. Before that, he was a Senior Consultant at IQVIA from 2015 to 2018 and held various roles at Dr Foster Intelligence from 2003 to 2014, including Programme Manager and Senior Agile Project Manager.
Education and Expertise
Alistair Johnston studied at the University of Kent, where he earned a Bachelor of Arts (B.A.) in English Literature and Film Studies from 1996 to 1999. His educational background supports his analytical skills and understanding of customer needs in the eCommerce landscape.