Angela Ramon
About Angela Ramon
Angela Ramon serves as the Director of Customer Renewals at SpyCloud, a position she has held since 2023. She has extensive experience in project management and customer success, having worked at various companies including Planview, Inc., GTECH, and PeopleAdmin.
Current Role at SpyCloud
Angela Ramon currently holds the position of Director of Customer Renewals at SpyCloud. She has been in this role since 2023. In her capacity, she is responsible for overseeing customer renewal processes and ensuring client satisfaction. This position builds on her previous experience in customer renewals and project management.
Previous Experience at SpyCloud
Before becoming the Director of Customer Renewals, Angela Ramon worked at SpyCloud as a Renewals Manager from 2022 to 2023. In this role, she focused on managing customer relationships and facilitating the renewal of contracts, contributing to the company's customer retention efforts.
Education and Expertise
Angela Ramon earned her Bachelor of Arts degree in Modern Languages from Texas State University. Her educational background provides her with strong communication skills, which are essential in her roles in customer renewals and project management.
Project Management Experience
Angela Ramon has extensive project management experience. She worked at GTECH as a Project Manager from 2006 to 2011, followed by a role at Sell-Thru Services from 2003 to 2006. Additionally, she served as a Project Manager at PeopleAdmin for one year in 2011. This diverse experience has equipped her with the skills to manage complex projects effectively.
Career at Planview, Inc.
Angela Ramon spent a significant portion of her career at Planview, Inc. She worked there from 2012 to 2022, initially as a Customer Success Manager for Strategic Accounts and later as a Strategic Customer Renewals professional. Her tenure at Planview, Inc. spanned six years in customer success and four years in renewals, highlighting her expertise in managing client relationships.