Madeline Reiter
About Madeline Reiter
Madeline Reiter is a Senior Customer Success Manager at SpyCloud, where she has worked since 2023 in the Austin, Texas Metropolitan Area. With a background in sales and customer success, she has held various roles in companies such as AlertMedia and Hikvision, and she holds a Bachelor of Arts in History from Simpson College.
Work at SpyCloud
Madeline Reiter has been serving as a Senior Customer Success Manager at SpyCloud since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her experience in customer success and account management contributes to her ability to support clients effectively. Reiter previously worked at SpyCloud as a Customer Success Manager from 2022 to 2023, where she gained valuable insights into the company's operations and client needs.
Previous Experience in Customer Success
Before joining SpyCloud, Madeline Reiter worked as an Account Executive at AlertMedia from 2021 to 2022. In this position, she was responsible for managing client relationships and driving sales initiatives. Additionally, she held a role as a Sales Development Representative at LogicMonitor from 2020 to 2021, where she developed her skills in sales and customer engagement. Her background in these roles has equipped her with the tools necessary for success in customer success management.
Educational Background
Madeline Reiter studied at Simpson College, where she earned a Bachelor of Arts in History from 2016 to 2020. Her academic background in history reflects her strong interest in the subject, which she describes as a passion. This educational foundation has contributed to her analytical skills and understanding of historical contexts, which can be beneficial in her professional roles.
Diverse Work Experience
Madeline Reiter has a diverse work history that includes various roles in different industries. She worked as a Sales Representative at Hikvision for two months in 2020 and as a Respite/SCL worker at ChildServe in 2017. Additionally, she gained customer service experience as a waitress at Brickhouse Tavern from 2017 to 2020 and as a lifeguard at Cherry Creek Country Club in 2016. This range of experiences has helped her develop strong interpersonal skills.
Athletic Background
Before embarking on her professional career, Madeline Reiter was a collegiate athlete. Her athletic background has likely instilled in her a strong work ethic, teamwork skills, and a commitment to achieving goals. This experience may also contribute to her approach in customer success, where collaboration and perseverance are essential.