Stephen Roquemore
About Stephen Roquemore
Stephen Roquemore is a Senior Customer Success Manager with extensive experience in account management and program management. He has held various roles in notable companies, including DISCO, SpyCloud, and Bazaarvoice, and holds a Master's degree in Business Administration from Texas A&M University.
Current Role at SpyCloud
Stephen Roquemore serves as a Senior Customer Success Manager at SpyCloud, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption among clients. His responsibilities include managing client relationships and driving account growth, leveraging his expertise in both B2B and B2C account management processes.
Previous Experience at DISCO
Prior to his current role, Stephen worked at DISCO as a Client Success Manager from 2019 to 2020. During his tenure in the Austin, Texas Area, he was responsible for managing client accounts and ensuring their success with DISCO's offerings. This experience contributed to his skills in customer engagement and relationship management.
Experience at Bazaarvoice
Stephen Roquemore held multiple positions at Bazaarvoice from 2013 to 2019. He began as a Client Success Director, where he managed client relationships for four years. He later transitioned to the role of Program Manager for the Brand Edge Program, serving for two years. His time at Bazaarvoice helped him develop a strong background in program management and account growth.
Educational Background
Stephen studied at Texas A&M University, where he earned a Bachelor of Science in Business Administration from 2005 to 2007. He continued his education at the same institution, achieving a Master's degree in Business Administration and Management from 2009 to 2011. His academic background has provided him with a solid foundation in business principles.
Skills and Expertise
Stephen Roquemore possesses skills in marketing analytics and content marketing, which complement his customer success roles. His expertise spans both B2B and B2C account management processes, making him adept at driving customer engagement and satisfaction. He is also recognized as an innovator seeking to advance his career in project and account management.