Ananya Singh
About Ananya Singh
Ananya Singh is a Customer Success Manager at Squadcast, where she has worked since 2024. She has extensive experience in customer success roles across various companies, specializing in product training and customer engagement.
Work at Squadcast
Ananya Singh currently serves as a Customer Success Manager at Squadcast, a position she has held since 2024. Based in Bangalore, she has been in this role for five months. In her capacity at Squadcast, she focuses on enhancing customer engagement through product training and implementation.
Previous Experience in Customer Success
Ananya has extensive experience in customer success roles. Prior to joining Squadcast, she worked at Zoftware as a Senior Customer Success Manager from 2023 to 2024. She also held the position of Senior Associate in Customer Success at SaaS Labs from 2022 to 2023 and served as an Associate in Customer Success at the same company from 2020 to 2022. Additionally, she worked as a Senior Customer Success Manager at Advantage Club for three months in 2022.
Digital Marketing Internship
Ananya began her career with a Digital Marketing Internship at Plutonic Services Pvt. Ltd. from 2019 to 2020. This nine-month internship provided her with foundational skills in digital marketing, which she later applied in her customer success roles.
Education and Expertise
Ananya Singh earned her Bachelor of Technology (BTech) degree in Electronics and Instrumentation Engineering from Krishna Institute of Engineering and Technology, Ghaziabad, from 2016 to 2020. Her academic background supports her expertise in aligning customer business objectives with product adoption strategies, focusing on improving customer lifetime value through strategic relationship building.
Content Writing Experience
In 2019, Ananya worked as a Content Writer at Collegedunia for three months. This role contributed to her communication skills and understanding of customer needs, which are essential in her current customer success management position.