Heather Wright
About Heather Wright
Heather Wright is a Customer Success Manager with extensive experience in accounts payable and customer service roles. She has worked for various companies, including LBMC W Squared and Ceres Terminals, and has a background in management and financial reporting.
Current Role at Stampli
Heather Wright serves as a Customer Success Manager at Stampli, a position she has held since 2021. In this role, she focuses on ensuring customer satisfaction and fostering strong relationships with clients. She works closely with her team to set annual goals and objectives, monitoring progress to support professional development. Her experience in customer support and management allows her to effectively address client needs and enhance service delivery.
Previous Experience in Accounts Payable
Heather has extensive experience in accounts payable, having worked in this capacity at several organizations. She was an Accounts Payable Specialist at LBMC W Squared from 2017 to 2020, at Marquee Dental Partners from 2020 to 2021, and at Ceres Terminals from 2012 to 2014. Additionally, she worked at Keystone Automotive Operations from 2010 to 2012. Her roles involved managing financial reporting and account reconciliations, contributing to her expertise in financial operations.
Background in Customer Service
Prior to her roles in accounts payable, Heather worked as a Customer Service Representative III at Guy Brown Products from 2008 to 2010. This position provided her with foundational skills in customer interaction and service management. Her experience in customer service has been beneficial in her current role at Stampli, where client satisfaction is a priority.
Education and Expertise
Heather studied at Middle Tennessee State University, where she earned a degree in Business Administration and Management with a focus on Entrepreneurship from 2002 to 2007. This educational background has equipped her with the knowledge necessary for effective management and operational efficiency. She is proficient in financial reporting, account reconciliations, and the management of accounts payable and receivable.
Leadership and Management Skills
Heather has demonstrated management leadership experience, overseeing teams of up to twenty employees. She has been instrumental in streamlining office functions to automate systems, which enhances productivity and maximizes financial control. Her ability to analyze situations and provide innovative solutions has contributed to her effectiveness as a leader in her roles.