Jennifer Fray
About Jennifer Fray
Jennifer Fray serves as the Vice President of Customer Success at Stampli, where she has worked since 2023. She has held various leadership roles in customer success at companies such as Shelf, Thrive Global, Salesforce, and Jobvite over her career.
Current Role at Stampli
Jennifer Fray serves as the Vice President of Customer Success at Stampli, a role she has held since 2023. She operates in a hybrid work environment based in Mountain View, California. In this position, she is responsible for overseeing customer success initiatives, ensuring client satisfaction, and driving the overall customer experience.
Previous Experience in Customer Success
Prior to her current role, Jennifer Fray held several significant positions in customer success. She was the Senior Vice President of Customer Success at Shelf for a brief period in 2022. Before that, she served as Vice President of Customer Success at Thrive Global in 2021. Additionally, she worked at Jobvite, where she progressed from Senior Director of Customer Success from 2013 to 2016 to Vice President of Customer Success from 2016 to 2019.
Career Background
Jennifer Fray's career includes diverse roles in customer success and recruitment. She worked as a Technical Recruiter at Deloitte for one year in 1997. She also held a position at Oracle as Director of Business Planning Ops-Strategy & Transformation Team in 2012. Her experience further includes serving as Senior Director of Programs at Taleo, which was later acquired by Oracle.
Education and Qualifications
Jennifer Fray earned a Bachelor of Science degree in Marketing from Northern Illinois University, where she studied from 1992 to 1997. This educational background has provided her with a solid foundation in marketing principles, which she has applied throughout her career in customer success.
Experience at Salesforce
From 2019 to 2021, Jennifer Fray worked at Salesforce as Vice President of Customer Success for Quip. In this role, she focused on enhancing customer engagement and satisfaction, contributing to the overall success of the Quip product within the Salesforce ecosystem.