Nesmarie Cruz
About Nesmarie Cruz
Nesmarie Cruz is a Fintech Support Manager at Stampli, where she enhances financial tools for service industry clients. She holds a Bachelor of Arts in International Business from San Diego State University and has extensive experience in customer support and training within the fintech sector.
Work at Stampli
Nesmarie Cruz serves as a Fintech Support Manager at Stampli, a role she has held since 2021. In this position, she focuses on enhancing the design and functionality of financial tools tailored for service industry clients. Her contributions include designing and implementing training programs aimed at improving product understanding and customer support capabilities.
Education and Expertise
Nesmarie Cruz studied International Business at San Diego State University, where she earned a Bachelor of Arts degree from 2016 to 2019. Prior to that, she attended Napa Valley College, obtaining an Associate of Arts and Sciences in Business Administration and Management from 2012 to 2016. Her educational background supports her expertise in fintech and customer support.
Background in Fintech
Before joining Stampli, Nesmarie Cruz worked at GoSite in various roles, including Underwriting Specialist, Payments Specialist, and Fintech Specialist. Her tenure at GoSite spanned from 2019 to 2021, where she contributed to the development of an onboarding process that significantly increased user adoption of a financial technology tool.
Previous Work Experience
Nesmarie Cruz has a diverse work history, including a role as a Sales Development Representative at GoSite for two months in 2019 and as a Bridal Consultant at David's Bridal for four months in 2018. She also gained experience as a Customer Success Intern at GoSite from 2019 to 2020, where she supported customer engagement initiatives.
Passion for Supporting Businesses
Nesmarie Cruz is committed to supporting the growth of small and medium-sized businesses. She focuses on providing operational tools that enhance both online and offline capabilities, reflecting her dedication to improving business processes and customer experiences.