Amrit Kaur
About Amrit Kaur
Amrit Kaur is a Payment Fraud Prevention Specialist at Starling Bank, where she has worked since 2021. With a background in customer onboarding and sales, she focuses on investigating fraud claims and identifying financial crime trends.
Work at Starling Bank
Amrit Kaur has been employed at Starling Bank since 2021 as a Payment Fraud Prevention Specialist. In this role, she is responsible for communicating directly with customers regarding fraud claims, establishing the circumstances surrounding each case, and providing fair decisions. Her work involves documenting research findings and actions on cases, which may lead to referrals for suspicious activities, identity theft operations, and suspected money laundering. Prior to her current position, she worked at Starling Bank as a Customer Onboarding Specialist from 2019 to 2021.
Previous Experience in Banking
Before joining Starling Bank, Amrit Kaur worked at NatWest as a Customer Sales Advisor from 2016 to 2019. In this role, she gained experience in customer service and sales within the banking sector. Her background in customer-facing roles has contributed to her ability to effectively communicate with clients and handle sensitive situations related to fraud prevention.
Education Background
Amrit Kaur attended St Anne's Catholic School from 2007 to 2012. This five-year educational experience provided her with foundational knowledge and skills that have contributed to her professional development in the banking industry.
Expertise in Fraud Prevention
In her current role, Amrit Kaur proactively identifies financial crime trends through data analysis. She shares her findings with leadership to enhance the bank's fraud prevention strategies. Her expertise in analyzing data related to financial crimes allows her to contribute to the overall security measures implemented by Starling Bank.