Chloe Osborne
About Chloe Osborne
Chloe Osborne is a Senior Fraud Investigation Specialist at Starling Bank, where she has worked since 2022. With a background in fraud investigation and customer support, she is recognized for her team-oriented approach and adaptability in her role.
Work at Starling Bank
Chloe Osborne has been employed at Starling Bank since 2021, where she currently holds the position of Senior Fraud Investigation Specialist. In this role, she has been responsible for overseeing fraud investigations and conducting beneficiary fraud overview training sessions. Her tenure at Starling Bank has spanned over two years, during which she has developed expertise in fraud prevention and investigation methodologies. She operates from Cardiff, Wales, and is recognized for her ability to work in an agile manner, adapting to the evolving needs of the business.
Previous Experience at TSB Bank
Prior to her current role, Chloe Osborne worked at TSB Bank in various capacities. She began as a Fraud Investigator from 2017 to 2020, where she focused on identifying and mitigating fraud risks. Following this position, she served as Deputy Manager from 2020 to 2021, overseeing operations and supporting team members. Additionally, she briefly worked as a Customer Support Specialist in 2020. Her experience at TSB Bank provided her with a solid foundation in customer service and fraud investigation.
Background in Dental Nursing
Before entering the banking sector, Chloe Osborne worked as a Dental Nurse at mydentist (UK) from 2015 to 2017. This role involved providing support to dental professionals and ensuring patient care. Her background in healthcare has contributed to her strong interpersonal skills and ability to manage sensitive situations, which are valuable in her current role in fraud investigation.
Skills and Teamwork
Chloe Osborne is recognized as a 'go to' team player within her organization. She is known for being approachable and supportive, particularly when addressing partner queries and questions. Her ability to collaborate effectively with colleagues and stakeholders is a key aspect of her professional demeanor. She demonstrates flexibility in her work style, allowing her to meet business requirements and adapt to new challenges as they arise.