Scott Addison Evans
About Scott Addison Evans
Scott Addison Evans is a Fraud Investigator at Starling Bank with a Bachelor of Science in Physical Geography. He has extensive experience in the insurance and financial services sectors, demonstrating skills in project management and customer service.
Work at Starling Bank
Scott Addison Evans has been employed at Starling Bank as a Fraud Investigator since 2021. In this role, he focuses on identifying and mitigating fraudulent activities, contributing to the bank's commitment to secure banking practices. His responsibilities include analyzing transactions and collaborating with teams to enhance fraud prevention strategies.
Education and Expertise
Scott studied at The University of Glamorgan, where he earned a Bachelor of Science (BSc) degree in Physical Geography from 2000 to 2004. His educational background provides him with a solid foundation in analytical skills relevant to his current role. Additionally, he studied at QE Cambria Carmarthen from 1992 to 1999.
Background in Insurance
Scott has a strong background in both commercial and personal lines insurance, which contributes to his comprehensive understanding of the insurance sector. His experience includes working as a Team Leader at InsureYourMotor.com and as a Pensions Consultant at Legal & General, where he developed skills in customer service and case management.
Professional Experience
Prior to his role at Starling Bank, Scott worked at Lloyds Banking Group as a Freelance Redress Analyst for nine years, from 2012 to 2021. His experience in this position involved handling complaints and reviewing cases within the financial services industry. He also demonstrated proficiency in project management and team collaboration throughout his career.
Customer Service Skills
Scott possesses skills in communicating with customers in vulnerable circumstances, enhancing the customer service experience. His ability to handle complaints effectively reflects his expertise in the financial services sector and his commitment to supporting clients.