Shelley Wylie
About Shelley Wylie
Shelley Wylie is a Payment Fraud Prevention Specialist at Starling Bank, with a strong background in risk assessment and fraud prevention. She has previously held various roles at Santander UK, demonstrating exceptional communication skills and adaptability in her work.
Work at Starling Bank
Shelley Wylie has been employed at Starling Bank as a Payment Fraud Prevention Specialist since 2021. In this role, she focuses on identifying and mitigating payment fraud risks. Her responsibilities include conducting thorough risk assessments and developing strategies to enhance fraud prevention measures. Wylie operates from Southampton, England, and has contributed to the bank's efforts in maintaining security and compliance within a highly regulated financial environment.
Previous Experience at Santander UK
Shelley Wylie held multiple positions at Santander UK, where she gained extensive experience in banking and customer relations. She worked as a Personal Banker from 2014 to 2019, followed by roles as a Personal Banker and Engagement Champion from 2020 to 2021. During her tenure, she managed two branches, focusing on engagement and improvement initiatives. Additionally, she served as a Business Banking Relationship Manager for 11 months in 2019, where she developed skills in business banking and client management.
Education and Expertise
Shelley Wylie completed her secondary education at Parkstone Grammar School from 1996 to 2000. She furthered her studies at Bournemouth and Poole College, where she pursued a course in Travel and Tourism, achieving an AVCE qualification from 2000 to 2002. Wylie's educational background complements her professional experience in banking and risk management, particularly in regulated environments.
Skills in Risk Assessment and Communication
Wylie has demonstrated expertise in conducting risk assessments, particularly for onboarding new businesses. Her ability to exceed yearly risk expectations is supported by her detailed report writing skills. She is recognized for her adaptable approach and exceptional communication skills, both verbal and written, which enhance her effectiveness in risk-focused positions.