Sheryl Hopkins
About Sheryl Hopkins
Sheryl Hopkins is a Customer Service Representative at Starling Bank, bringing over 17 years of store management experience to her role. She previously held positions at Thomas Cook and STA Travel, demonstrating strong managerial skills and a commitment to customer service.
Work at Starling Bank
Sheryl Hopkins has been employed at Starling Bank as a Customer Service Representative since 2020. She operates from Cardiff, Wales, and has contributed to the bank's customer service initiatives for four years. Her role involves assisting customers with inquiries and providing support to enhance their banking experience.
Previous Experience in Store Management
Before joining Starling Bank, Sheryl Hopkins accumulated over 17 years of experience in store management. She worked at Thomas Cook from 2002 to 2013, serving as Deputy Regional Manager and Store Manager for 11 years in Wales. Following this, she held the position of Store Manager at STA Travel from 2014 to 2020 in Cardiff, United Kingdom.
Education and Expertise
Sheryl Hopkins studied at Alcester Grammar School, where she completed her A Levels and achieved her High School qualifications from 1991 to 1998. Her educational background has provided her with a strong foundation for her managerial roles and customer service expertise.
Career Transition to Customer Service
Sheryl transitioned to a customer service role at Starling Bank following a redundancy from her long-term career in store management. This shift reflects her adaptability and willingness to leverage her extensive managerial skills in a new context.