Simon Ball
About Simon Ball
Simon Ball is a Banking Quality Assurance Lead currently working at Starling Bank in Cardiff, Wales. He has extensive experience in quality assurance and management roles across various banking institutions, including Lloyds Banking Group and Halifax, and holds multiple degrees in business and finance.
Current Role at Starling Bank
Simon Ball serves as the Banking Quality Assurance Lead at Starling Bank. He has held this position since 2022 and operates from Cardiff, Wales, United Kingdom. In this role, he is responsible for ensuring the quality and compliance of banking operations, contributing to the overall effectiveness of the bank's services.
Previous Experience at Lloyds Banking Group
Prior to his current role, Simon Ball worked at Lloyds Banking Group as a Quality Operation Manager from 2014 to 2022. His tenure lasted for eight years in Cardiff, Wales. During this time, he focused on enhancing quality assurance processes within the organization.
Educational Background
Simon Ball has a diverse educational background. He studied Business/Managerial Economics at Cardiff University, earning a Bachelor of Science degree from 2007 to 2010. He furthered his education at The London School of Economics and Political Science, where he completed a course in Data Analysis for Management from 2019 to 2020. Additionally, he studied at the University of Oxford, completing a program in Leading Strategic Projects in 2021, and obtained a Diploma for Financial Advisors from The London Institute of Banking & Finance between 2018 and 2021.
Career Path in Quality Assurance
Simon Ball's career in quality assurance includes various roles across multiple organizations. He worked at Halifax as a Quality Assurance professional from 2014 to 2015. He also served as a Complaints Handler at TSB Bank from 2013 to 2014 and held the position of Contract & Supplier Consultant at Eaga Partnership from 2010 to 2012. His experience spans over a decade in quality assurance and operational roles within the banking and finance sectors.