Sisia Magaya
About Sisia Magaya
Sisia Magaya is a Customer Service Specialist at Starling Bank, where she has worked since 2021. She has a diverse background in customer service and management, with previous roles at companies such as Go South Coast Ltd and Old Mutual plc.
Work at Starling Bank
Sisia Magaya has been employed at Starling Bank as a Customer Service Specialist since 2021. In this role, she utilizes her expertise in logistics coordination and scheduling to enhance customer interactions. Her strong background in relationship building supports her efforts in providing effective customer service. She has been in this position for three years, contributing to the bank's commitment to customer satisfaction.
Previous Employment Experience
Prior to her current role, Sisia Magaya held various positions in different organizations. She worked as a Graduate Management Trainee at Go South Coast Ltd from 2017 to 2019. She also served as an Administrator at Old Mutual plc for six months in 2017. Additionally, she was a Relationship Manager at Zenergi from 2020 to 2021. Her early career included roles such as Fundraiser at Home Fundraising Ltd and Sales Advisor at River Island.
Education and Expertise
Sisia Magaya studied International Marketing and Business at De Montfort University, where she earned her Bachelor’s Degree from 2013 to 2016. She furthered her education by obtaining a Master of Business Administration (MBA) from the University of Southampton Business School in 2022. Her educational background, combined with her expertise in logistics coordination, supports her professional roles.
Skills and Multilingual Abilities
Sisia Magaya possesses strong skills in relationship building, which are essential for her work in customer service. Her multilingual abilities enhance her communication skills, allowing her to effectively engage with a diverse clientele. She enjoys generating new ideas and solving problems, reflecting her proactive approach to her professional responsibilities.