Sunita Sidhu
About Sunita Sidhu
Sunita Sidhu is a Business Banking Specialist at Starling Bank, where she analyzes business processes to enhance customer and bank experiences. She holds a Bachelor's degree in Psychology and a Master's degree in Crime, Safety, and Justice, applying her knowledge of analytics and human behavior in her work.
Work at Starling Bank
Sunita Sidhu serves as a Business Banking Specialist at Starling Bank, a position she has held since 2021. In this role, she conducts analysis of business processes to identify improvements that benefit both customers and the bank. Her responsibilities include ensuring compliance with relevant legislation and aligning business practices with the bank's risk appetite. Additionally, she applies her expertise in analytics and human behavior to understand the effects of business design on customer interactions.
Previous Role as Business Onboarding Specialist
Prior to her current position, Sunita Sidhu worked as a Business Onboarding Specialist at Starling Bank from 2019. In this capacity, she focused on facilitating the onboarding process for new business clients, ensuring a smooth transition and integration into the bank's services. Her experience in this role contributed to her understanding of customer needs and the operational aspects of business banking.
Education and Expertise
Sunita Sidhu holds a Bachelor’s Degree in Psychology (HONS) from Cardiff Metropolitan University, where she studied from 2011 to 2014. She also earned a Master’s degree in Crime, Safety & Justice from Cardiff University, completing her studies from 2015 to 2016. Her educational background provides her with a strong foundation in analytics and human behavior, which she utilizes in her current role to enhance business processes.
Background
Sunita Sidhu is based in Southampton, England, United Kingdom. Her professional journey in the banking sector has equipped her with valuable insights into business processes and customer behavior. With several years of experience at Starling Bank, she has developed a comprehensive understanding of the banking industry and the importance of aligning business strategies with customer expectations.