Yasmin Uddin
About Yasmin Uddin
Yasmin Uddin is a Customer Operations Coach at Starling Bank, where she has worked since 2019. She has a background in business development and sales, having held various roles in organizations such as the Recruitment & Employment Confederation and The Chartered Institute of Marketing.
Current Role at Starling Bank
Yasmin Uddin has been working at Starling Bank since 2019 in the role of Customer Operations - CS / Coach. In this position, she is responsible for overseeing customer service operations and coaching team members to enhance service delivery. Her tenure at Starling Bank has spanned five years, during which she has contributed to improving customer experiences and operational efficiency.
Previous Experience in Business Development
Prior to her current role, Yasmin Uddin held positions in business development. She worked as a Business Development Executive (Interim) at the Recruitment & Employment Confederation for two months in 2015. Additionally, she served as a Business Development Executive at The Chartered Institute of Marketing (CIM) from 2013 to 2014, followed by a role as a Learning & Development Sales Executive at CIM from 2014 to 2015.
Educational Background
Yasmin Uddin completed her A Levels in Psychology, Sociology, Philosophy & Ethics, and ICT at Highdown Sixth Form Centre from 2007 to 2009. She then pursued a BTEC National Award for I.T. Practitioners (Software Engineering) at Thames Valley University, achieving a Grade A (Distinction) from 2009 to 2010. Yasmin furthered her education at Royal Holloway, University of London, where she earned a Bachelor of Science (BSc) in Criminology with Sociology from 2010 to 2013.
Sales Experience
Yasmin Uddin has also gained valuable experience in sales roles. She worked as a Sales Assistant at Kurt Geiger from 2011 to 2012 and at Mango from 2012 to 2014. These positions provided her with foundational skills in customer interaction and sales strategies, contributing to her overall professional development.