Younus Ahmed
About Younus Ahmed
Younus Ahmed is a Customer Services Coach at Starling Bank, where he has worked since 2019. He has a background in customer service and administration, having held various roles in companies such as Dunelm, NatWest, and Prudential Homes.
Current Role at Starling Bank
Younus Ahmed serves as a Customer Services Coach (Supervisor) at Starling Bank. He has held this position since 2021, contributing to the bank's customer service operations for three years. Prior to this role, he worked as a Customer Services Agent at the same bank starting in 2019. His responsibilities include overseeing customer service staff and ensuring high standards of customer support are maintained.
Previous Experience in Customer Service
Younus Ahmed has extensive experience in customer service roles. He worked at Dunelm as Customer Service Staff from 2017 to 2019 for two years. Additionally, he served as Customer Service Staff at NatWest for four months in 2018. His experience also includes a three-year tenure as a Steward at the SES Group from 2016 to 2019, where he worked at The Oval in Bristol.
Administrative Experience
In 2016, Younus Ahmed worked as an Administrative Assistant at PRUDENTIAL HOMES & PROPERTY DEVELOPERS PRIVATE LIMITED for three months in Walthamstow. This role contributed to his skill set in administrative tasks and customer interaction.
Educational Background
Younus Ahmed studied at Loxford School of Science and Technology, where he achieved 10 GCSEs, including A grades in Math and English, from 2011 to 2016. He then pursued A-Levels in Finance, General from 2016 to 2018. Following this, he attended The London Institute of Banking & Finance from 2018 to 2022, furthering his education in finance.
Professional Development in Finance
In 2015, Younus Ahmed participated in a Young Investment Banker Programme organized by The Economist's Society at University College London. This program provided him with insights into the finance industry and enhanced his understanding of investment banking.