Zahra Ali
About Zahra Ali
Zahra Ali is a Customer Service Agent at Starling Bank, where she has worked since 2021. She holds a Bachelor's degree in Criminology and Criminal Justice with Sociology from the University of South Wales and is currently pursuing a master's degree in Project Management.
Work at Starling Bank
Zahra Ali has been employed at Starling Bank as a Customer Service Agent since 2021. In this role, she engages with customers to address inquiries and provide support. Her experience at Starling Bank spans three years, during which she has developed skills in customer service and problem-solving.
Previous Employment Experience
Before joining Starling Bank, Zahra Ali worked at Cornerstone Finance Group as an Office Administrator for four months in 2021. She also held a position at Admiral Group Plc as a Claims Handler from 2017 to 2021, where she gained experience in handling customer claims. Additionally, she worked at IKEA as a Sales Assistant from 2015 to 2017, contributing to her customer service skills.
Education and Expertise
Zahra Ali is currently pursuing a master's degree in Project Management. She previously studied at the University of South Wales, where she earned a Bachelor's degree in Criminology and Criminal Justice with Sociology from 2017 to 2020. This educational background provides her with a solid foundation in analytical thinking and project management principles.
Background
Zahra Ali has a diverse background in customer service and administration. Her work experience includes roles in finance, retail, and claims handling, which have equipped her with practical skills in problem-solving and customer engagement. She thrives in challenging environments and demonstrates a commitment to continuous learning.