Ali Mc Laren
About Ali Mc Laren
Ali Mc Laren is a Senior Card Fraud Analyst at Starling Bank, where he has worked since 2022. He has previous experience in fraud analysis and account management, having worked at Starling Bank and LegalZoom UK, and holds a Higher Education Diploma in Economics from City of Glasgow College.
Current Role as Senior Card Fraud Analyst
Ali Mc Laren currently serves as a Senior Card Fraud Analyst at Starling Bank. In this role, Ali is responsible for monitoring and analyzing card transactions to detect fraudulent activities. This position requires a strong understanding of fraud detection techniques and the ability to respond to emerging threats. Ali has been in this role since 2022, contributing to the bank's efforts to enhance security measures and protect customer accounts.
Previous Experience at Starling Bank
Before becoming a Senior Card Fraud Analyst, Ali Mc Laren worked at Starling Bank as a Card Fraud Analyst from 2020 to 2022. During this time, Ali focused on identifying and mitigating card fraud risks. This role involved collaborating with various teams to improve fraud prevention strategies and enhance customer trust in the bank's services.
Experience at LegalZoom UK
Ali Mc Laren held the position of Senior Account Manager at LegalZoom UK from 2017 to 2020. In this role, Ali managed client accounts and provided support to ensure customer satisfaction. This experience contributed to Ali's skills in client relations and account management, which are valuable in the financial services industry.
Background in Customer Service at esure
Prior to working at LegalZoom UK, Ali Mc Laren was employed at esure as a Customer Specialist from 2012 to 2017. This role involved assisting customers with inquiries and resolving issues related to their insurance policies. The experience gained at esure helped Ali develop strong communication skills and a customer-centric approach.
Education in Economics
Ali Mc Laren studied at City of Glasgow College, where they pursued a Higher Education Diploma in Economics from 2010 to 2012. This educational background provided Ali with a foundational understanding of economic principles, which is beneficial in analyzing market trends and financial behaviors in the banking sector.