Sarah Nevill
About Sarah Nevill
Sarah Nevill is a Payment Fraud Prevention Manager at Starling Bank, where she has worked since 2022. She has extensive experience in payment fraud prevention and customer service, having held various roles at Starling Bank and O2 in Southampton, England.
Current Role in Payment Fraud Prevention
Sarah Nevill serves as the Payment Fraud Prevention Manager at Starling Bank, a position she has held since 2022. In this role, she focuses on developing and implementing strategies to mitigate payment fraud risks. Her responsibilities include overseeing fraud detection systems and collaborating with various teams to enhance security measures. She operates from Southampton, England.
Previous Experience at Starling Bank
Prior to her current position, Sarah Nevill worked at Starling Bank in several roles. She was a Senior Payment Fraud Prevention Specialist from 2021 to 2022, where she contributed to fraud prevention initiatives. Additionally, she served as a Customer Service Team Member from 2019 to 2021, providing support and assistance to customers. She also briefly worked as a Victim Fraud Specialist in 2021.
Experience in Retail Management
Sarah Nevill has extensive experience in retail management, particularly with O2 (Telefónica UK). She held the position of Assistant Store Manager at a flagship store from 2013 to 2018, where she managed store operations and staff. She also served as an Assistant Store Manager on secondment and as a Sales Advisor during her tenure at O2.
Early Career and Education
Sarah Nevill began her career in sales and customer service. She worked as a Telesales Agent at Anglian Home Improvements from 2010 to 2011 and as a Sales Assistant at Jane Norman in 2011. She studied at City College Southampton, which provided her with foundational skills for her career in customer service and management.
Work History Overview
Throughout her career, Sarah Nevill has accumulated diverse experience across various industries. She has worked in customer service, retail management, and fraud prevention. Her roles have included positions in both management and specialist capacities, showcasing her adaptability and growth within the workforce.