Sophie Shaw
About Sophie Shaw
Sophie Shaw is an Anti Money Laundering Investigator at Starling Bank, where she has worked since 2020. She has a background in customer service and quality assurance, with previous roles at Huntswood, Marston Holdings, Lloyds Banking Group, Equiniti, and Target Group.
Current Role at Starling Bank
Sophie Shaw serves as an Anti-Money Laundering Investigator at Starling Bank. She has held this position since 2020, contributing to the bank's efforts in preventing financial crime and ensuring compliance with regulatory standards. Her role involves analyzing transactions, identifying suspicious activities, and collaborating with law enforcement when necessary.
Previous Experience in Financial Services
Before joining Starling Bank, Sophie Shaw accumulated diverse experience in the financial services sector. She worked at Lloyds Banking Group as a Customer Service Advisor from 2013 to 2016. Following that, she served as a Complaints Handler at Huntswood from 2018 to 2020. Additionally, she held roles at Equiniti as a Quality Assurance Analyst and at Target Group as a Complaints Manager.
Education in Psychology
Sophie Shaw studied at the University of South Wales, where she earned a Bachelor of Science degree in Psychology. Her studies spanned from 2014 to 2017, providing her with a foundational understanding of human behavior, which may inform her work in investigations and compliance.
Early Career in Customer Service
Sophie Shaw began her career in customer service, working as a Contact Center Agent at Marston Holdings from 2016 to 2017. This role helped her develop essential communication and problem-solving skills, which she later applied in various positions within the financial sector.