Stefanie De Zille
About Stefanie De Zille
Stefanie De Zille serves as the Onboarding Team Lead at Starling Bank and has held the position of Assistant Relationship Director at Bank of Scotland for 19 years. With a strong background in banking and a focus on customer service, she has developed a versatile skill set over her career.
Work at Starling
Stefanie De Zille has been serving as the Onboarding Team Lead at Starling Bank since 2019. In this role, she oversees the onboarding process for new customers, ensuring a smooth transition and positive experience. Her leadership in this position reflects her commitment to enhancing customer service and operational efficiency within the bank.
Experience at Bank of Scotland
Stefanie De Zille has held the position of Assistant Relationship Director at Bank of Scotland since 2005. With 19 years of experience in this role, she has developed a deep understanding of client relationship management within the banking sector. Her long tenure at the bank highlights her expertise in financial services and customer engagement.
Education and Expertise
Stefanie De Zille studied at Canterbury College from 1999 to 2001, focusing on Psychology, General Studies, English, and Sociology. Later, she attended The Ifs School of Finance from 2009 to 2011, where she studied Banking, Corporate Finance, and Law. This educational background has equipped her with a comprehensive understanding of both customer behavior and financial principles.
Background in Sales
Before her roles in banking, Stefanie De Zille worked at Kent Express Dental Supplies as an Outbound Sales representative from 2003 to 2005. This experience contributed to her skills in sales and customer interaction, which she has leveraged in her subsequent banking roles.
Professional Skills
Stefanie De Zille possesses a versatile skill set, characterized by her ability to learn quickly and adapt to new roles. Her commitment to exceptional customer service is evident in her professional endeavors, reflecting a customer-centric approach that has been integral to her success in the banking industry.