Thomas Benson
About Thomas Benson
Thomas Benson is a Customer Service Representative at Starling Bank in Cardiff, Wales, with strong communication, confidence, and problem-solving skills. He holds a Bachelor of Arts in Modern Languages from Swansea University, where he graduated with First Class Honours.
Work at Starling
Thomas Benson has been employed at Starling Bank as a Customer Service Representative since 2020. He has accumulated four years of experience in this role, operating from Cardiff, Wales, United Kingdom. In his position, he utilizes his communication and problem-solving skills to assist customers effectively.
Education and Expertise
Thomas Benson studied at Swansea University from 2016 to 2020, where he pursued a Bachelor of Arts in Modern Languages, focusing on French and Italian. He graduated with First Class Honours, indicating strong academic performance in his field. His education has equipped him with language proficiency and cultural insights that enhance his customer service capabilities.
Background
Before joining Starling Bank, Thomas Benson worked as a Teaching Assistant abroad. This experience allowed him to gain valuable insights into educational settings and further develop his language skills. His background in education complements his customer service experience, providing a well-rounded perspective in his current role.
Skills and Competencies
Thomas Benson possesses strong skills in communication, confidence, and problem-solving. These skills have been developed through his language studies and extensive customer service experience. His ability to engage with diverse customers is enhanced by his deep appreciation for foreign cultures, which aligns with his language proficiency.