Vanessa Francis
About Vanessa Francis
Vanessa Francis is an Anti-Money Laundering (AML) Investigator at Starling Bank in Cardiff, Wales, where she has worked since 2021. She has a background in visual communications and has held various roles in advertising and fraud operations.
Work at Starling
Vanessa Francis has been employed at Starling Bank as an Anti-Money Laundering (AML) Investigator since 2021. In this role, she operates from Cardiff, Wales, United Kingdom. Her responsibilities include identifying and mitigating risks associated with money laundering activities, ensuring compliance with regulatory requirements, and enhancing the bank's fraud operations.
Education and Expertise
Vanessa studied at Birmingham City University, where she earned a BA (Hons) in Visual Communications (Advertising) from 2004 to 2007. This educational background has equipped her with creative skills that she combines with her business acumen to improve fraud operations in her current role.
Background
Vanessa has a diverse career that spans both the advertising and financial sectors. She worked as an Art Director at The Media Lounge Group for six months in 2012-2013. Following this, she spent seven years at TSB Bank as a Customer Service Consultant in Fraud Operations, from 2014 to 2021, where she developed her expertise in fraud investigation.
Professional Experience
Throughout her career, Vanessa has gained experience in the advertising industry, having worked with notable agencies such as TBWA / London, AMV BBDO, and Target Communications. This experience has contributed to her understanding of visual communication and its application in financial fraud investigation.
Career Transition
Vanessa's transition from advertising to financial fraud investigation highlights her ability to leverage her creative background in a different context. Her unique combination of skills allows her to approach fraud operations with a distinct perspective, enhancing the effectiveness of her investigations.