Vishal Patel

Operations Specialist @ Starling

About Vishal Patel

Vishal Patel is an Operations Specialist currently employed at Starling Bank since 2021. He has a diverse background in customer service and IT roles, with previous experience at companies such as GoCompare, Sky, Virgin Atlantic, and NHS Wales.

Current Role at Starling Bank

Vishal Patel has been employed at Starling Bank as an Operations Specialist since 2021. In this role, he is responsible for managing operational processes and ensuring efficient service delivery. His experience in the banking sector contributes to the effectiveness of the operations team at Starling Bank, which is known for its innovative approach to banking.

Previous Experience at GoCompare

Before joining Starling Bank, Vishal Patel worked as a Software Engineer at GoCompare from 2018 to 2020. His tenure at GoCompare in Newport, United Kingdom, involved developing software solutions and enhancing the user experience on the platform. This role provided him with valuable experience in the tech industry.

Customer Service Roles

Vishal Patel has held several customer service positions, including part-time roles at Sky and Virgin Atlantic. At Sky, he worked from 2017 to 2018, and at Virgin Atlantic, he was employed from 2016 to 2017. These roles involved direct interaction with customers, addressing inquiries, and resolving issues, which helped him develop strong communication skills.

Educational Background

Vishal Patel has a diverse educational background in technology and finance. He studied Software Engineering at Aston University from 2019 to 2020. Additionally, he completed a BSc in Computer Security at the University of South Wales from 2020 to 2023. His studies at Coleg y Cymoedd and Cardiff and Vale College further enhanced his knowledge in Business & Finance and Information Technology & Networking.

Experience in the NHS

Vishal Patel has significant experience working in the National Health Service (NHS). He served as an IT Service Desk member from 2014 to 2015 and as an Information Technology Support Specialist from 2020 to 2021. Additionally, he worked as a System Analyst for NHS England from 2015 to 2016. These roles provided him with a strong foundation in IT support and system analysis within a healthcare setting.

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