Yasmin Uddin
About Yasmin Uddin
Yasmin Uddin is a Customer Operations Coach at Starling Bank, where she has worked since 2019. She has a diverse background in business development and sales, with previous roles at organizations such as the Recruitment & Employment Confederation and The Chartered Institute of Marketing.
Work at Starling Bank
Yasmin Uddin has been employed at Starling Bank since 2019, where she serves in the role of Customer Operations - CS / Coach. In this position, she is responsible for overseeing customer service operations and coaching team members to enhance service delivery. Her tenure at Starling Bank has spanned five years, during which she has contributed to improving customer experience and operational efficiency.
Previous Employment Experience
Prior to her current role, Yasmin Uddin held several positions in various organizations. She worked as a Business Development Executive (Interim) at the Recruitment & Employment Confederation for two months in 2015. Additionally, she served as a Business Development Executive and later as a Learning & Development Sales Executive at The Chartered Institute of Marketing from 2013 to 2015. Yasmin also gained retail experience as a Sales Assistant at Kurt Geiger and Mango between 2011 and 2014.
Education and Qualifications
Yasmin Uddin completed her Bachelor of Science (BSc) in Criminology with Sociology at Royal Holloway, University of London from 2010 to 2013. Prior to this, she studied at Thames Valley University, where she achieved a BTEC National Award for I.T. Practitioners (Software Engineering) with a Grade A (Distinction) from 2009 to 2010. Yasmin also completed her A Levels in Psychology, Sociology, Philosophy & Ethics, and ICT at Highdown Sixth Form Centre from 2007 to 2009.