Chris Kopps
About Chris Kopps
Chris Kopps is a Network Operations Specialist with extensive experience in customer support and operations within the technology sector. He has held various roles at ShopKeep and other companies, and he holds a Bachelor's degree in Electrical and Electronics Engineering from the University of Wisconsin-Platteville.
Current Role at Starry, Inc.
Chris Kopps has been serving as a Network Operations Specialist at Starry, Inc. since 2017. In this role, he is responsible for overseeing network operations and ensuring optimal performance of the network infrastructure. His expertise contributes to the company's mission of providing high-quality internet services. He operates within the Greater New York City Area, where he applies his technical skills to support the company's network systems.
Previous Experience at ShopKeep
Chris Kopps has held multiple positions at ShopKeep, including Customer Care Advisor, Customer Care Supervisor, and Support Specialist at various levels. He worked as a Customer Care Advisor from 2013 to 2014, followed by a brief tenure as a Customer Care Supervisor from 2014 to 2015. He then progressed to Support Specialist - Level 2 from 2015 to 2016 and later as Support Specialist - Level 3 from 2016 to 2017. His roles involved providing customer support and technical assistance, enhancing customer satisfaction and operational efficiency.
Experience in Operations and Technical Support
In addition to his time at ShopKeep, Chris Kopps worked as an Operations Technician at Minibar Delivery for two months in 2017. He also gained experience as a Line Technician at Terso Solutions from 2008 to 2010. These positions allowed him to develop skills in operations management and technical support, contributing to his overall expertise in network operations.
Educational Background in Engineering
Chris Kopps earned a Bachelor's degree in Electrical and Electronics Engineering from the University of Wisconsin-Platteville, where he studied from 2004 to 2010. Additionally, he obtained an Associate's degree in Avionics Maintenance Technology/Technician from the Community College of the Air Force, completing his studies from 2007 to 2011. His educational background provides a solid foundation for his technical roles in network operations.