Keelyn Matthews
About Keelyn Matthews
Keelyn Matthews is a Manager of Customer Success at Starry, Inc., with a diverse background in customer service, marketing, and public relations. She has held various roles across multiple companies, including Equity Residential and Guvera, and has earned a Master's in Business Administration from Centenary University.
Current Role at Starry, Inc.
Keelyn Matthews serves as the Manager of Customer Success at Starry, Inc. since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. Her position involves overseeing customer interactions and developing strategies to improve service delivery.
Previous Experience at Equity Residential
Before joining Starry, Inc., Keelyn Matthews worked at Equity Residential as a Leasing Manager from 2018 to 2021. During her three years in this role, she managed leasing operations in New Jersey, where she was responsible for tenant relations and property management.
Background in Digital Marketing
Keelyn Matthews has a background in digital marketing, having worked as a Digital Marketing Manager at Guvera from 2011 to 2013. In this position, she developed marketing strategies and campaigns to enhance brand visibility and customer engagement in the Greater New York City Area.
Education and Qualifications
Keelyn Matthews holds a Master of Business Administration from Centenary University, where she studied from 2010 to 2012. She also earned a Bachelor of Science in Communications and Business from St. John's University, completing her degree from 2003 to 2007. Her educational background supports her expertise in customer success and marketing.
Real Estate Experience
In addition to her roles in customer success and marketing, Keelyn Matthews has been a Realtor with Berkshire Hathaway HomeServices New Jersey Properties since 2017. Her experience in real estate complements her customer-focused roles, providing her with insights into client needs and market dynamics.