Rachel Melignano
About Rachel Melignano
Rachel Melignano is a Network Analyst Tier II at Starry, Inc., where she has worked since 2020. She has a background in technical support and network engineering, with previous roles at companies such as Comcast and Toll Brothers.
Current Role at Starry, Inc.
Rachel Melignano serves as a Network Analyst Tier II at Starry, Inc. since 2020. In this role, she is responsible for managing and optimizing network performance, troubleshooting issues, and ensuring reliable connectivity for users. Her experience in this position has contributed to the overall efficiency of Starry's network operations.
Previous Experience in Technical Support
Prior to her current role, Rachel worked at Comcast as a Technical Support representative for seven months in 2014. In this capacity, she provided assistance to customers, resolving technical issues and enhancing user experience. Additionally, she held a contract position as a Computer Technician at Toll Brothers for two months in 2014.
Career Progression at Starry, Inc.
Rachel previously held the position of Starry Senior Expert Tier 1.5 at Starry, Inc. from 2018 to 2020. During this two-year tenure, she developed her skills in customer support and technical troubleshooting, which laid the foundation for her advancement to Network Analyst Tier II.
Educational Background
Rachel earned her Bachelor of Arts (B.A.) degree in History with a minor in Information Sciences and Technology from Pennsylvania State University-Penn State Abington, completing her studies from 2006 to 2010. She also obtained an Associate degree in Information Technology with a focus on Network Engineering from Delaware County Community College, studying from 2015 to 2016.
Early Career in Technology
Rachel began her career in technology as a Geek Squad member at Best Buy from 2009 to 2010. Following this role, she worked as a Computer Technician at Henkels & McCoy, Inc. from 2014 to 2015, where she gained hands-on experience in technical support and network management.