Amy Mueller, AI C
About Amy Mueller, AI C
Amy Mueller is a Care Specialist Senior at State Auto Insurance, with extensive experience in claims management and leadership in the property and casualty insurance sector. She holds a Bachelor's degree in Organizational Leadership from Bethel University and has previously worked in various managerial roles within the insurance industry.
Current Role at State Auto Insurance
Amy Mueller serves as a Care Specialist Senior at State Auto Insurance, a position she has held since 2015. In this role, she focuses on providing specialized care and support within the insurance sector. Her responsibilities include overseeing claims management processes and ensuring effective communication between clients and the insurance team. With nearly a decade of experience in this position, she has contributed to the development of best practices in claims handling.
Previous Experience at RTW, Inc./State Auto Companies
Prior to her current role, Amy Mueller worked at RTW, Inc./State Auto Companies as a Workers' Compensation Manager for the CCA Team from 2011 to 2013. During her two years in this position, she gained valuable experience in managing workers' compensation claims and developing strategies to improve team performance. This role helped her build a foundation in claims management that she has carried into her current position.
Experience at Zurich Insurance
Amy Mueller was employed at Zurich Insurance as a Team Manager from 2004 to 2011. Over her seven years in this role, she led a team focused on claims management and developed key skills in leadership and operational efficiency. Her experience at Zurich Insurance further solidified her expertise in the property and casualty insurance sector.
Education and Expertise
Amy Mueller studied at St. Cloud State University from 1992 to 1997, where she completed her undergraduate education. She later attended Bethel University from 2014 to 2015, earning a Bachelor's degree in Organizational Leadership. Her educational background complements her professional experience, particularly in training and developing claims management teams and litigation management within the insurance sector.
Leadership in Property and Casualty Insurance
Amy Mueller has a demonstrated history of leadership in the property and casualty insurance industry. Her roles have involved managing teams and improving claims processes, showcasing her ability to lead effectively in high-pressure environments. Her expertise in litigation management further enhances her leadership capabilities, allowing her to navigate complex claims scenarios.