Steven Davis
About Steven Davis
Steven Davis is a Help Desk Support Specialist with extensive experience in customer service roles across various companies, including Discover Financial Services and State Auto Insurance. He has worked in the Columbus, Ohio area for several years and holds degrees in Business Administration and Information Technology.
Current Role at State Auto Insurance
Steven Davis serves as a Help Desk Support Specialist at State Auto Insurance, a position he has held since 2018. He operates in the Columbus, Ohio area and has accumulated six years of experience in this role. His responsibilities include providing technical support and assistance to users, ensuring efficient operation of IT systems.
Experience at Discover Financial Services
Steven Davis has been employed at Discover Financial Services as a Customer Service Representative since 2019, contributing to the company for five years in New Albany, Ohio. His role involves assisting customers with inquiries and providing solutions to enhance their experience.
Professional Background
Steven Davis has a diverse professional background with experience in various customer service roles. He has worked at Morgan Stanley, PNC, and previously held positions at Discover Financial Services and Nationwide Insurance. His roles have included Customer Service Representative and Help Desk Technician, showcasing his adaptability in the customer support sector.
Educational Qualifications
Steven Davis has pursued education in business and technology. He studied Business Administration at Sinclair Community College from 2011 to 2014. Additionally, he completed a program in Information Technology Security and Administration at MyComputerCareer from 2019 to 2020. He also holds an Associate of Arts degree in Business Management from Columbus Community College.
Previous Employment History
Steven Davis has held various positions prior to his current roles. His experience includes working as a Mortgage Collector at Huntington Mortgage and as a Customer Service Representative at Chase Home Lending. He has also worked in roles at The Columbus Dispatch, Fiserv Lending Solutions, and RentWay Corporation, among others, demonstrating a broad range of skills in customer service and support.