Andrew Stanley
About Andrew Stanley
Andrew Stanley is a Customer Success Manager at Stavvy with extensive experience in customer support and strategic account management within the SaaS industry.
Current Role at Stavvy
Andrew Stanley has been serving as the Customer Success Manager at Stavvy since 2022. In his role, he focuses on enhancing customer experiences and driving satisfaction within the company. Operating from the Greater Boston area, Andrew integrates his extensive background in customer success to help Stavvy customers achieve their business goals.
Previous Experience at Poppulo
Before joining Stavvy, Andrew Stanley worked at Poppulo as a Customer Success Manager from 2019 to 2022. During his tenure in Waltham, Massachusetts, he concentrated on nurturing client relationships and ensuring customer satisfaction. His efforts contributed to the strengthened client retention rates and overall customer success at Poppulo.
Experience at CarGurus
In 2019, Andrew Stanley was employed at CarGurus, first as a Customer Success Associate for 11 months and then briefly as a Customer Success Specialist for one month. Based in Cambridge, Massachusetts, his responsibilities included providing customer support and managing accounts to enhance user satisfaction.
Background in Customer Support and Service
Andrew Stanley has a diverse background in customer support roles. He worked as a Senior Customer Support Specialist at HubSpot from 2016 to 2018 in Portsmouth, NH. Earlier in his career, he served as a Customer Service Representative at Commonwealth Choice in 2013, and as a Sales Associate at Staples in 2011. His roles across these companies provided him with significant experience in customer relationship management.
Educational Background
Andrew Stanley earned his Bachelor of Arts (B.A.) in History from Saint Anselm College, where he studied from 2012 to 2015. This educational foundation enhanced his ability to understand diverse customer needs and critically assess situations, skills that have been invaluable in his professional journey.