Amy Terpening
About Amy Terpening
Amy Terpening serves as the Head of ELT Strategic Projects at Stax Payments, where she has worked since 2024. With a background in various roles across multiple companies, she has experience in partner implementations, recruitment, and customer success.
Current Role at Stax Payments
Amy Terpening serves as the Head of ELT Strategic Projects at Stax Payments, a position she has held since 2024. In this role, she collaborates across various business functions, including Commercial, Business Information, Operations, and Finance. Additionally, she provides day-to-day support to the CEO, enhancing the executive's ability to focus on strategic priorities. Prior to this role, she worked as a Senior Manager in Partner Implementations at Stax Payments, starting in 2023.
Previous Experience in Recruitment and Account Management
Before joining Stax Payments, Amy Terpening worked at BlueWave Resource Partners as a Recruiter from 2017 to 2019. She later transitioned to an Account Manager role at the same company for 11 months in 2019. Her experience in recruitment and account management has contributed to her skill set in managing partnerships and client relationships effectively.
Background in Hospitality and Event Management
Amy Terpening studied Hospitality Administration/Management at the University of Central Florida, where she focused on Event Management. This educational background has equipped her with essential skills in organization and coordination, which she applied in her role as an Event Coordinator at Tech and Beers from 2018 to 2019.
Career Progression in Customer Success and Partner Development
Amy's career includes significant roles in customer success and partner development. She worked at Clearent as a Customer Success Manager for 6 months in 2020 and as a Partner Development Manager for 1 year from 2020 to 2021. These positions allowed her to develop expertise in enhancing client satisfaction and fostering partnerships.
Early Career in Front Desk Operations
Amy Terpening began her career at Riptide Software, Inc as a Front Desk Agent in 2017. This role provided her with foundational experience in customer service and operations, which has been beneficial throughout her professional journey.