Federico Cardoso

Support Team Lead @ Strands

About Federico Cardoso

Federico Cardoso is a Support Team Lead at Strands, where he has worked since 2014. He has prior experience as a software developer and quality assurance specialist.

Current Role at Strands

Federico Cardoso has been serving as the Support Team Lead at Strands since 2014. In this role, he oversees the support team, ensuring effective communication and resolution of customer inquiries. His responsibilities include managing team performance, developing support strategies, and enhancing customer satisfaction. His tenure at Strands has spanned a decade, reflecting his commitment to the organization and its goals.

Previous Experience in Software Development

Prior to his current position, Federico worked as a software developer at k&s it for a period of 8 months in 2014. This role involved contributing to software development projects, applying his technical skills to build and maintain applications. His experience in this position provided him with foundational knowledge in software development processes.

Quality Assurance and Quality Control Background

Federico Cardoso worked at Access Informatica SRL as a QA and QC professional from 2012 to 2014. During this two-year period, he focused on ensuring the quality and reliability of software products. His responsibilities included testing software, identifying defects, and collaborating with development teams to implement improvements.

Educational Background

Federico studied at Universidad Tecnológica Nacional from 2009 to 2014, completing a five-year program. His education provided him with a solid foundation in technology and engineering principles. The knowledge gained during his studies has been instrumental in his career development in the tech industry.

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