Gary Coulter
About Gary Coulter
Gary Coulter is a Technical Support Engineer at StreamSets Inc. in Barcelona, with a background in application support and customer service, and a strong interest in security and financial technology.
Current Position at StreamSets Inc.
Gary Coulter is currently employed as a Technical Support Engineer at StreamSets Inc. He is based in Barcelona, Catalonia, Spain. In this role, Gary offers support in resolving technical issues and helps improve customer experience by addressing any application-related challenges promptly and efficiently.
Past Experience at Citi
Gary Coulter previously worked at Citi as a Senior Application Production Support Analyst. From 2019 to 2022, he spent three years in Belfast, Northern Ireland, United Kingdom. During this period, Gary handled technical support for various applications, ensuring their smooth operation and timely resolution of any arising issues.
Past Experience at BT
Before his tenure at Citi, Gary Coulter worked at BT in Belfast. From 2015 to 2019, he held the position of Customer Service Specialist and Project Management. Over these four years, he focused on enhancing customer service delivery and project management, ensuring customer satisfaction and efficient project execution.
Educational Background
Gary Coulter has a comprehensive educational background in computer science and business management. He studied System, Networking, and LAN/WAN Management at The Open University, achieving Cisco Certified Network Professional: ENARSI certification from 2021 to 2022. Additionally, he attended the University of Pikeville and earned a degree in Business, Management, Marketing, and Related Support Services from 2009 to 2010. He also studied at South Eastern Regional College - Bangor, where he earned a Higher National Diploma in Computer Science from 2008 to 2011. Furthermore, he attained a BTEC National Diploma in Computing from South Eastern Regional College - Ards from 2006 to 2008.
Certifications and Continuing Education
Gary Coulter achieved the Cisco CCNA: Routing & Switching certification through self-study in November 2019. He is part-time studying through The Open University to gain the Cisco Certified Network Professional: ENCOR certification. These credentials highlight his ongoing dedication to expanding his skill set in networking and technical support domains.