Miguel Luis Lagera
About Miguel Luis Lagera
Miguel Luis Lagera serves as the Happiness Officer at Strikingly, a position he has held since 2016. He previously worked as a Chat Support Representative at TaskUs for ten months and studied Marketing and Advertising at the University of De Lasalle - Dasmarinas from 2005 to 2008.
Work at Strikingly
Miguel Luis Lagera has been serving as the Happiness Officer at Strikingly since 2016. In this role, he focuses on enhancing customer satisfaction and fostering a positive experience for users. His responsibilities include addressing customer inquiries, providing support, and implementing strategies to improve overall happiness among clients. Lagera's tenure at Strikingly spans eight years, during which he has contributed to the company's commitment to customer-centric service.
Previous Experience at TaskUs
Before joining Strikingly, Miguel Luis Lagera worked at TaskUs as a Chat Support Representative from 2015 to 2016. His role involved assisting customers through chat support, addressing their concerns, and providing solutions to enhance their experience. Lagera's experience at TaskUs equipped him with skills in customer service and communication, which he later applied in his position at Strikingly.
Education in Marketing and Advertising
Miguel Luis Lagera studied at the University of De Lasalle - Dasmarinas, where he pursued a degree in Marketing and Advertising from 2005 to 2008. His education provided him with foundational knowledge in marketing principles, consumer behavior, and advertising strategies. This academic background supports his current role in enhancing customer engagement and satisfaction.